Refund & Returns Policy
At BazookasBar.uk, we stand behind the quality of our products, including Bazooka Bars, Bazookas Gummies, and Microdose Courses. We want you to be completely satisfied with your purchase.
Please read our policy carefully before placing an order.
1. Return Window
- You have 30 days from the date of delivery to request a return.
- Products must be unopened, in original packaging, and in resalable condition.
- Opened or partially used products cannot be returned for hygiene and safety reasons.
2. When Returns Are Accepted
We accept returns in the following cases:
- Product arrives damaged or defective
- Wrong item was sent
- Product does not match the description
Note: We do not accept returns for change of mind on opened edibles due to the nature of the products.
3. How to Request a Return or Refund
- Contact our support team at support@bazookasbar.uk within 30 days
- Include your order number and reason for return
- We will provide a return shipping address (if approved)
- Ship the item back at your cost (unless defective)
Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
4. Refunds
- Full refund for defective or wrong items (including original shipping cost)
- Refund to the original payment method
- Partial refunds may apply for opened bundles in exceptional cases
5. Non-Returnable Items
- Opened or consumed products
- Microdose courses that have been started
- Products returned after 30 days
- Items damaged due to customer mishandling
6. Shipping Costs
- Return shipping is the customer’s responsibility unless the item is defective or incorrect.
- Original shipping fees are non-refundable except in cases of our error.
7. Quality Guarantee
If you receive a faulty or low-quality product, we will happily send a replacement or issue a full refund. Customer satisfaction is our priority.